Legal

Legal, Terms and Conditions & Privacy Policy

Legal

Florian Bertuch
Hatzelweg 12
81476 München

Phone: 0049 1522 5422161
E-Mail: info@extravagantretreats.com
Website: www.extravagantretreats.com

European Commission Platform for Online Dispute Resolution

The European Commission Platform provides a platform for Online Dispute Resolution. You can find this platform under the following link: ec.europa.eu/consumers/odr/

Extravagant Retreats does not participate in, or is obliged to participate in, an online dispute resolution before a consumer dispute resolution institution.

General Terms and Conditions (GTC) for the use of the Extravagant Retreats portal

1.) General

(1) Extravagant Retreats, Hatzelweg 12, 81476 München (hereafter referred to as “Extravagant Retreats”) provides a database with vacation homes, which is linked with booking websites of various providers. Users seeking vacation homes or overnight accommodations (hereafter referred to as “Users”) shall be granted access to this database via www.extravagantretreats.com and directed to the website of the Provider of the vacation home or overnight accommodation in order to carry out the booking process.

(2) These terms and conditions regulate the use of the database via the aforementioned Extravagant Retreats website.

These terms and conditions apply exclusively; Extravagant Retreats rejects the application of any alternative terms and conditions imposed by the User.

(3) The usage of the website operated by Extravagant Retreats and the provided data bases (“Our Website”) is only permitted for private use. A commercial usage of Our Website is explicitly prohibited. Our Website is not to be used for false, fraudulent or speculative reservations, neither for reservations to cover future demand. By using Our Website you confirm to abstain from the following actions and measures without previous written consent by Extravagant Retreats:

– To access our website by using a manual or automated process that exceeds the purpose of personal use or the inclusion of Extravagant Retreats into a search index. The use of automated systems or a software to extract data from Our Website (so called “screen scraping”), is prohibited for non-commercial and commercial purposes.

– To infringe on existing restrictions in robot-exclusion-headers on Our Website or to circumvent measures that restrict or prevent the access to Our Website.

– To use a device, software or program that affects or tries to affect the regular functionality of Our Website, or to carry out an act that inappropriately strains our servers, computer or network.

Extravagant Retreats reserves the right to end, suspend or limit the access to all or specific components of Our Website at our own discretion without previous announcement and under exclusion of any liability.

2.) Extravagant Retreats services for users

(1) Extravagant Retreats provides a targeted search function that enables Users to identify the most suitable Provider’s offer in the database and then forwards the User to that Provider’s site or puts the User directly in contact with the Provider. Extravagant Retreats is therefore not the service provider for any of these websites. Specifically, the use of Extravagant Retreats services does not give rise to a package travel contract with Extravagant Retreats in the sense of § 651a German Civil Code (BGB).

(2) Where a search returns a large number of results, the results displayed shall be limited to a specific amount to guarantee search functionality.

(3) Users may use the Extravagant Retreats database free of charge.

(4) Extravagant Retreats advises that offers posted by Providers may be subject to a commission in the event of a successful booking contract. The manner in which this contract between the User and the Provider is formed and any content within such contract must be consistent with the law and with any agreement between the two parties concerned.

(5) Extravagant Retreats may permit its services to be provided by third parties.

(6) As Extravagant Retreats provides its services free of charge, the User has no right to damages or the enforcement of the contract. Extravagant Retreats retains the right to cancel the offer at any time without notice.

3.) Extravagant Retreats is not liable for offers or subsequent booking contracts

(1) Extravagant Retreats is solely the technical services provider, only enabling a search for suitable offers. Extravagant Retreats will not publish their own offers on the aforementioned website, nor does Extravagant Retreats assume any liability for any offers made. The Provider carries sole responsibility for all and any offers posted on the aforementioned websites and any other websites linked to by Extravagant Retreats, along with any related declarations of intent. Extravagant Retreats does not assume any liability for the accuracy or currency of the information posted by the Provider, particularly where this information is stored on a mobile device.

(2) Any contracts or bookings of overnight stays and/or use of holiday homes exist solely between the Provider and the User. Extravagant Retreats is exempt from any contractual regulation, agreement or claim existing between the User and any external booking agent. Bookings shall be governed exclusively by the General Terms and Conditions of the service provider or travel agency, particularly with regard to cancellation and withdrawal. The booking service provider or travel agency remains the sole point of contact for booking and payment processes, as well as any questions relating to that contract. Extravagant Retreats is not able to provide any information on these matters.

(3) The previous paragraphs (1) and (2) remain effective provided that and if Extravagant Retreats captures bookings or booking inquiries or the associated data and information itself, for the purpose of the transmission of a booking or booking inquiry to the provider (e.g. within the scope of express bookings or inquiry forms).

4.) Prices

(1) The stated price may have increased since the last update. The actual price of the product as it stood on the Provider’s website at the time of purchase is decisive for the sale. Real-time updating of the indicated prices is not technically possible.

5.) Liability

(1) Extravagant Retreats is not liable for the accuracy, quality, completeness, reliability or credibility of Provider created content and/or offers. In particular, Extravagant Retreats does not provide any recommendation or further information regarding the choice of Provider and/or offer.

(2) Extravagant Retreats is not liable for any technical disruption where the cause lies outside of Extravagant Retreats’s field of responsibility, or caused by force majeure.

(3) Extravagant Retreats does not guarantee uninterrupted access to data. Extravagant Retreats retains the right to conduct technical maintenance as required for as long as necessary.

(4) Extravagant Retreats is only liable for damages, regardless of legal basis, caused by deliberate intent and gross negligence. There is no liability for simple negligence except in cases of injury to life, body or health and for claims arising under the Product Liability Act.

(5) Limitations to Extravagant Retreats’s liability also apply to the personal liability of all employees, representatives and agents.

6.) User accounts

(1) For some services offered on the aforementioned Extravagant Retreats website, a so-called user account is required. Please follow the respective instructions of Extravagant Retreats in the course of the registration.

(2) A user account can be set up with the personal e-mail address or the personal profile of a social network (e.g., Facebook, Google). A user account is also created when you use your email address to register for other Extravagant Retreats features via email and confirm your email address in the process.

(3) If you create your account using a personal profile from a 3rd party service (e.g. Facebook, Google) you give us permission to access and use your information from that service as permitted by that service, and to store your log-in token for that service. You find further information about connecting via 3 rd party services in our Privacy Policy.

(4) Changes to User information can be made in the User Profile. Users may also register via “Facebook Connect”. The data required for successful registration will be transferred from the User’s Facebook account

(5) The user account can be accessed from any device. The user is given a personal login link via email or can use the personal profile of a social network (eg Facebook, Google) used for the registration to login.

(6) Extravagant Retreats reserves the right to temporarily block user accounts, to irrevocably delete them, or to take other necessary measures if the user violates applicable laws, these terms of use or other applicable terms of contract.

(7) The deletion of a user account can be caused by an e-mail to info@extravagant retreats.com

7.) Privacy

(1) Extravagant Retreats gives the highest priority to protecting User information. For further information please refer to the Extravagant Retreats Privacy Policy.

(2) Personal information is only provided, processed and utilised with the consent of the User or where the collection, processing or use of such data is permitted by law.

8.) Changes to GTC

(1) Extravagant Retreats retains the right to make changes to the GTC with appropriate notice of at least six weeks. In the case of any changes, Extravagant Retreats shall announce the changes on the website, and nominate the date at which the changes are to enter into effect.

(2) Where the User does not reject these changes within six weeks from the announcement date, the amended GTC shall be deemed accepted by the User. Users shall be reminded of this in the Changes to Conditions announcement.

9.) Final conditions

(1) The laws of the Federal Republic of Germany apply, excluding the UN Convention on the International Sale of Goods (CISG). The place of execution and the court of jurisdiction for all disputes arising from or related to this contract with traders, legal entities under public law or public bodies is Munich.

(2) Please note that even if our services including these General Terms and Conditions are offered and outlined in English, in any case of any deviation between the English and the German version, the German language version will prevail. The German Version can be found under the following link: https://www.extravagant retreats.com/impressum/#agb

(3) Should one of these General Terms and Conditions become invalid in whole or in part, or unworkable under law, this does not effect the validity of the remainder of the contract.

(4) The European Commission Platform provides a platform for Online Dispute Resolution. You can find this platform under the following link: ec.europa.eu/consumers/odr/

Extravagant Retreats does not participate in, or is obliged to participate in, an online dispute resolution before a consumer dispute resolution institution.

Privacy Policy regarding the use of data on extravagantretreats.com

Data privacy is a matter of trust, and your trust matters to Extravagant Retreats. It is therefore important to us that your personal data is protected and that its collection, processing and use in relation to Extravagant Retreats’s services on our website extravagantretreats.com complies with the law. In this Policy, we want to tell you about how we collect and use data, in order to give you an overview of how your personal data will be used.

1.) Overview

The following Privacy Policy contains information about the way and extent to which personal data is processed by Extravagant Retreats. Personal data is information that can be directly or indirectly attributed to or associated with you personally, such as your name or your email address.

2.) Name and contact details of the controller responsible for processing

This Privacy Policy applies to the data processing performed by Extravagant Retreats, Hatzelweg 12, 81476 Munich (the “controller”, hereinafter “Extravagant Retreats”), to be contacted at info@extravagantretreats.com, and for the following website or application: www.extravagantretreats.com.

The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, e-mail addresses, etc.).

3.) The purposes for which data is processed, the legal basis and legitimate interests pursued by Extravagant Retreats or a third party, as well as categories of recipients

3.1. Accessing our website/application

When you access our website/application, the browser used on your device automatically sends information to the server of our website/application and temporarily stores it in what is known as a log file. We have no control over this. The following information will also be collected without any action on your part and be stored until it is automatically deleted:

  • the IP address of the requesting internet-enabled device
  • the date and time of access
  • the name and URL of the retrieved file
  • the website/application from which access took place (the Referrer URL)
  • the browser you are using, and potentially the operating system of your internet-enabled computer, as well as the name of your access provider
  • the device used (e.g., a desktop computer or a smartphone)
  • the language of the browser you are using

The legal basis for processing your IP address is Article 6 (1) (f) of the General Data Processing Regulation (GDPR). Our legitimate interest is based on the purposes of data collection listed below. We would like to point out that we are unable to draw any direct conclusions regarding your identity from the data that is collected, and that we refrain from doing so.

We use the IP address of your device and the other data listed above for the following purposes:

  • ensuring that a trouble-free connection is established
  • ensuring the comfortable use of our website/application
  • the evaluation of system security and stability

The data will be erased as soon as it is no longer required for the purpose of its initial collection. In the case of data collection to enable making the website available, this is the case when the respective session ends. The data is stored in log-files for a period of up to 6 weeks and is then deleted automatically so that it is no longer possible to allocate the user.

We also use what are known as cookies for our website/application, as well as tracking tools, targeting methods and social media plug-ins. The exact procedures used and how your data are used for this purpose are explained in more detail below.

3.2. Bookings and booking inquiries

We do not offer travel services ourselves. Rather, we enable you to book travel services offered by our partners.

When a booking inquiry is received, we collect the following data solely in order to forward it to our partners:

  • the desired arrival and departure dates
  • your first and last name
  • the number of guests
  • your email address
  • (optionally) your message to the landlord

When you make a booking, we collect the following data solely in order to forward it to our partners:

  • the arrival and departure dates
  • your first and last name
  • the number of guests
  • your address
  • your email address
  • your phone number
  • (optionally) selected extras

With the exception of the email address, name and travel dates, all of the aforementioned data will be deleted by us after it has been forwarded to the respective partner.

The collection of the aforementioned data and its transmission to our partners is a pre-contractual step that is required to enter into the contract with your respective partner (Article 6 (1) (b) GDPR).

3.4. Social logins (logging in with Facebook or Google)

3.4.1. Facebook Connect

When you log in through Facebook Connect, a direct connection is created to the servers at Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA (“Facebook”). Facebook detects that you have used your login information from Extravagant Retreats as part of this process.

If you have expressly given your consent to Facebook pursuant to Article 6 (1) (a) of the GDPR, your personal data will be transmitted to us as part of the registration process via the social login. We use the following information from the transmitted data, which is stored by us until it is automatically deleted:

  • your email address
  • your Facebook profile name (first and last name)
  • the profile and wallpaper image you use on Facebook
  • your age group (over 18, over 21 years old)
  • a link to your Facebook account
  • your gender
  • the top-level domain of your logged-in Facebook account
  • the time zone in which you are on Facebook

This data is used to

  • identify you as our contractual partner
  • set up your user account
  • check the entered data for plausibility

The legal basis for the use of this data is Article 6 (1) (b) GDPR. Using this data enables us to fulfill our contractual obligations which arise from our Terms of Service (Article 6 (1) (b) GDPR). We will delete the collected data no later than your termination of our platform’s usage contract.

You can block the connection within your Facebook account.

Please refer to Facebook’s privacy policy for details regarding the purpose and scope of the data collection and further processing and use of the data by your service provider, as well as regarding your associated rights and the settings options you can use to protect your privacy (https://www.facebook.com/about/privacy/).

3.4.2. Logging in with Google

When you log in with Google by selecting “G continue with Google”, a direct connection is established with the servers of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). Google detects that you have used your login information from Extravagant Retreats as part of this process. We do not obtain your Google Account information. Google then informs you that data from your Google Account will be made available to us and indicates the specific data in question.

Registration with and the use of Google are governed by Google’s privacy policy and terms of service (https://policies.google.com/privacy?hl).

If you have expressly given your consent to Google pursuant to Article 6 (1) (a) of the GDPR, your personal data will be transmitted to us as part of the registration process via Google. We use the following information from the transmitted data, which is stored by us until it is automatically deleted:

  • your email address
  • your name on your Google account (first and last name)
  • the profile image (or the avatar) used on Google
  • a link to your Google account
  • your gender
  • the top-level domain of your logged-in Google account
  • the user domain you manage on Google (hosted domain, HD)

This data is used to

  • enable us to identify you as our contractual partner
  • set up your user account
  • check the entered data for plausibility

The legal basis for the use of this data is Article 6 (1) (b) GDPR. Using this data enables us to fulfill our contractual obligations which arise from our Terms of Service (Article 6 (1) (b) GDPR). We will delete the collected data no later than your termination of our platform’s usage contract.

You can block the connection within your Google account.

Please refer to Google’s privacy policy for details regarding the purpose and scope of the data collection and further processing and use of the data by Google, as well as regarding your associated rights and the settings options you can use to protect your privacy (https://policies.google.com/privacy?hl).

3.4.3. Email service

We use the service of ActiveCampaign, Inc., 1 N Dearborn, 5th Floor Chicago, Illinois 60602, USA, to send some emails (booking and inquiry confirmations and notifications, as well as advertising). Your email address and your first and last name will be processed to personalize the emails sent.

The legal basis for this is the fulfillment of our contractual obligations pursuant to Article 6 (1) (b) GDPR or the consent pursuant to Article 6 (1) (a) GDPR that you may revoke at any time. The lawfulness of the data processing already carried out remains unaffected by the revocation. There is a legitimate interest to process data through Twilio / SendGrid pursuant to Article 6 (1) (f) GDPR.

Further information can be found in ActiveCampaign’s Privacy Policy (https://www.activecampaign.com/legal/privacy-policy ). 

3.5. Data processing for advertising purposes

3.5.1. Newsletter

On our website, we offer you the opportunity to sign up for our newsletter. In order to be sure that no errors have occurred when entering your email address, we use what is known as the double opt-in process: after you have entered your email address in the registration field, we send you a confirmation link. Your email will only be added to our mailing list after you click on this confirmation link. You can revoke your consent provided in this manner at any time with effect for the future. To do so, you need only click the unsubscribe link.

3.5.2. Product recommendations

We send you emails which contain product recommendations. You will receive these product recommendations regardless of whether you have subscribed to a newsletter. We do so in order to provide you with information about products from our offerings that may interest you based on your recent searches.

If you do not want to receive product recommendations from us, you can let us know at any time. You can find our contact details under section 2. Naturally, you will also find an unsubscribe link in every email.

3.5.3. Interest-based advertising

In order for you to receive information that is likely to be of interest to you, we categorize your user profile. To do so, we use information about your searches to customize the newsletter articles and promotional emails we send you. The goal is to send you advertising that is oriented towards your actual needs and to avoid sending unnecessary advertising.

The legal basis for the aforementioned processing is Article 6 (1) (f) GDPR. Processing existing customer data this way for advertising purposes is deemed to be a legitimate interest.

3.5.5. Right to object

You have the right, at any time and at no charge, to object to data processing for the aforementioned purposes, separately for each respective communication channel, and with effect for the future. To do so, you need only send an email to info@extravagantretreats.com or send a letter to the Extravagant Retreats address mentioned in section 2 above.

In the event that you object, the relevant contact address will be blocked for further promotional processing. We point out that, in exceptional cases, advertising material may temporarily continue to be sent to you even after your objection has been received. This is due to technical reasons related to the lead time required for advertisements and does not mean that your objection will not be observed by us. Thank you for your understanding.

3.6. Cookies – general information

We use cookies on our website on the basis of Article 6 (1) (f) GDPR. Our interest in optimizing our website is deemed to be legitimate within the meaning of the aforementioned provision.

Cookies are small files that your browser automatically creates and that are stored on your device (laptop, tablet, smartphone, etc.) when you visit our website or use our app. Cookies do not harm your device, do not contain viruses, Trojans or other malicious software. The information stored in the cookie is tied to the specific device used. However, this does not mean that we are immediately aware of your identity. In part, cookies are used to make the use of our service more pleasant for you. For example, we use what are known as session cookies to detect that you have already visited individual pages on our website or that you have already logged in to your user account. These are automatically deleted after you leave our website. In addition, to ensure user-friendliness we also use temporary cookies, which are stored on your device for a specific period of time. If you visit our website again to use our services, it is automatically detected that you have already visited us, as well as what information you entered and the settings you used, so that you do not have to reenter them.

If you already have an account and are logged in or activate the “Stay logged in” feature, the information stored in cookies will be added to your user account.

On the other hand, we use cookies to statistically record the use of our website, to optimize our services, and to display information tailored to your specific needs. These cookies enable us to automatically detect that you have previously visited us when you return to our website. These cookies are automatically deleted after a defined period of time. Most browsers accept cookies automatically. However, you can configure your browser so that no cookies are stored on your computer or to make sure that a message always appears before a new cookie is created. However, disabling cookies completely may mean that you will not be able to use all the features of our website. The storage period of cookies depends on their purpose and therefore varies.

3.7. Analytical tools

In order to customize and continuously optimize our websites in line with users’ needs, we deploy tools on the basis of Article 6 (1) (f) GDPR which permit us to analyze the use of our website.

3.7.1. Google Analytics

We use Google Analytics, a web analytics service provided by Google. In doing so, pseudonymized usage profiles are created and cookies are used. The information generated by the cookie about your use of this website, e.g.

  • browser type/version
  • operating system used
  • Referrer URL (the previously visited page)
  • hostname of the accessing computer (IP address)
  • time of server request

is transmitted to a Google server in the US and stored there. Google complies with the Privacy Policy of the US Privacy Shield and is registered with the U.S. Department of Commerce’s US Privacy Shield Program. In addition, we have entered into a data processing agreement for the use of Google Analytics. Under this agreement, Google assures that Google processes data in accordance with the General Data Protection Regulation and ensures the protection of the data subject’s rights.

The information is used to evaluate the use of the website, to compile reports on the activity on the website, and to provide other services related to the use of the website and internet usage for the purposes of market research and to customize the design of these websites in line with the needs of users. This information may also be transferred to third parties if required by law or if third parties are contracted to process this data. Under no circumstances will your IP address be combined with any other data from Google. The IP addresses are anonymized, which means that it is not possible to identify specific individuals (“IP masking”).

You can prevent the installation of cookies by setting your browser software accordingly. However, disabling cookies completely may mean that you will not be able to use all the features of our website. You may also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing this browser add-on (https://tools.google.com/dlpage/gaoptout?hl=en). As an alternative to the browser add-on, especially for browsers on mobile devices, you can prevent the collection by Google Analytics by clicking on this link. An opt-out cookie will be set which prevents the future collection of your data when you visit this website. The opt-out cookie is only valid in this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you must set the opt-out cookie again. For more information regarding data privacy related to Google Analytics, visit the Google Analytics website: https://support.google.com/analytics/answer/6004245?hl=en.

3.7.2. Google Tag Manager

We use the Google Tag Manager. This Google service allows website tags to be managed through an interface. Only tags are implemented, i.e. no cookies are set and no personal data is collected. The Tag Manager triggers other tags that may themselves collect data. Google Tag Manager does not access this data. If deactivation has been done at the domain or cookie level, it will apply to all tracking tags implemented with Google Tag Manager. More information can be found in the Google Tag Manager use policy: https://www.google.com/intl/de/tagmanager/use-policy.html.

3.8. Targeting

The targeting measures listed below and used by us are implemented on the basis of Article 6 (1) (f) GDPR. Targeting is used to perform targeted advertising. Through the targeting measures we use, we want to make sure that advertisements which are geared to your interests are displayed on your devices.

3.8.1. DoubleClick

On our website, information used for the optimization of advertisements is collected and evaluated using cookies (see section 3.6.). To do this, we use Google’s targeting technologies (DoubleClick). These technologies enable us to provide you with customized, interest-based advertising. The cookies used provide e.g. information regarding which of our products you are interested in. Based on this information, we can also display services on third-party websites that are specifically oriented towards your interests you have shown through your previous user behavior. The collection and evaluation of your user behavior takes place exclusively in pseudonymized manner and does not enable us to identify you. In particular, the information is not combined with personally identifiable information about you.

The cookie is automatically deleted after 30 days.

You can also set preferences for the display of interest-based advertising through the Google Ads Settings Manager (https://adssettings.google.com/authenticated?hl).

For more information and the privacy policy regarding advertising and Google, please refer to Google’s Privacy Policy and Terms of Service (https://policies.google.com/technologies/ads?hl).

3.8.2. Google AdWords

Extravagant Retreats uses Google’s AdWords service, which uses conversion tracking to measure the effectiveness of individual ads, offers and features. For this, a cookie is set as soon as you click on a Google ad. This cookie does not personally identify you, but rather makes it possible to determine whether you return to the page with the specific offer during the 30-day period in which the cookie is valid.

Each AdWords advertiser receives a different cookie. As a result, cookies cannot be tracked via the website of AdWords advertisers. The information obtained using the conversion cookie is used to generate conversion statistics for AdWords advertisers who have opted for conversion tracking. We track the total number of users who have clicked on an ad and were redirected to the website with a conversion-tracking tag.

You can permanently prevent the storage of the Google conversion cookie by setting your browser software accordingly. Google’s privacy policy on conversion tracking can be found here: https://services.google.com/sitestats/en.html.

3.8.3. Google Dynamic Remarketing

We use the features of Google Dynamic Remarketing with the cross-device features of Google AdWords and Google DoubleClick.

This feature allows us to link the advertising audiences created with Google Dynamic Remarketing to the cross-device features of Google AdWords and Google DoubleClick. In this way, interest-based, personalized advertising messages that have been customized for you based on your past usage and browsing behavior on a device (e.g., smartphone) may also be displayed on another device you use (e.g., tablet or PC).

If you have given the appropriate consent to Google, Google will link your web and app browsing history with your Google Account for this purpose. That way, the same personalized advertising messages can appear on any device you use to sign in to your Google Account.

To support this feature, Google Analytics collects Google-authenticated IDs of users who are temporarily linked to our Google Analytics data to define and create audiences for cross-device ad promotion.

You can permanently opt out of cross-device remarketing/targeting by turning off personalized advertising in your Google Account. To do so, follow this link: https://adssettings.google.com/authenticated?hl.

For more information, as well as the provisions regarding data privacy, please see the Google Privacy Policy at https://policies.google.com/technologies/ads?hl.

3.8.4. Google AdSense

On our website, we use Google AdSense for displaying advertisements. In this way we can show you advertisements that may be of interest to you. These advertisements can be recognized by the reference “Google Ads”. To do this, Google uses web beacons and cookies (see section 3.6.). The information generated by cookies and web beacons about the use of the website (including your IP address) and delivery of advertising formats is transmitted to a Google server in the US and stored there. Google may share this information with third parties.

We have enabled third-party Google AdSense ads. The data may be transferred to third parties (named at https://support.google.com/dfp_sb/answer/94149).

You can prevent Google AdSense from installing cookies by disabling interest-based ads on Google via the link https://adssettings.google.com/authenticated?hl.

For more information, as well as the provisions regarding data privacy, please see the Google Privacy Policy at https://policies.google.com/technologies/ads?hl.

3.8.5. Facebook Custom Audiences

In addition, we also use Facebook Custom Audiences. Facebook Custom Audiences is a Facebook marketing service. It allows us to display personalized and interest-based advertising on Facebook to certain groups of pseudonymized visitors to our website who also use Facebook.

A Facebook Custom Audience pixel is integrated into our website. This is a JavaScript code used to store non-personal information about your use of the site. This includes your IP address, the browser you are using, and the source and destination pages. This information is transmitted to Facebook servers in the United States. There, an automatic check is performed to see if you have saved a Facebook cookie. The Facebook cookie automatically determines whether you belong to the relevant target group for us. If you belong to the target group, we will show you relevant ads on Facebook. You will not be personally identified by us or by Facebook as part of this process.

You may object to the use of the Custom Audiences service on the Facebook website (https://www.facebook.com/ads/website_custom_audiences). After logging in to your Facebook account, you will be taken to the settings for Facebook ads.

For more information on privacy on Facebook, see Facebook’s Privacy Policy (https://www.facebook.com/privacy/explanation).

3.8.6. Other third parties

Besides, we also engage a third party partner for the purpose of identifying users and delivering to them interest-based content and advertisements. We may share information about you with our partners such as a non-human-readable form of your email or other identifier to ensure the security of your information. Our partners also may collect information directly from your device, such as your IP address, device ID, and information about your browser or operating system; may combine our personal and non-personal information about you with information from other sources; and may place or recognize a unique cookie on your browser.

You can opt-out of these partners’ services in the following manner:

To opt-out of BouncePilot’s services, please go to http://www.bouncepilot.com/opt-out/ . To opt out of LiveRamp’s services, please go to https://liveramp.com/opt_out/. To opt-out of third party cookies, please go to http://optout.aboutads.info/?c=2#!/. To opt-out of the use of your mobile device ID for targeted advertising, please see https://youradchoices.com/appchoices.

3.8.7. Option to object/opt-out

You can prevent the targeting technologies we described by activating the appropriate cookie setting in your browser (see also section 3.6.).

3.9. Third party websites

Extravagant Retreats cooperates with partners (see in-detail our Terms of Service where our partners are referred to as “Providers” in section 1 (1)). Once you are redirected to a partner’s website, the terms of the respective partner apply.

4.) Third party services and plugins

4.1. Google Maps

We use Google Maps API for displaying interactive maps directly on our website and to enable the simplified use of map functionality. Your IP address is transmitted and stored on one of Google’s servers in the US for the usage of Google Maps functionality (see section 3.7.1 regarding the US Privacy Shield). Legal basis is Article 6 (1) (f) GDPR. 

Please see the Terms of Service for Google Maps here: https://www.google.com/intl/en/help/terms_maps.html. You can find further information on data privacy in Google’s Privacy Policy here: https://policies.google.com/privacy.

4.2. Google Fonts

On our website we use fonts (“Google Fonts”) provided by Google. For this your browser loads the required font into your browser cache when our website is opened. This is necessary so that the browser can display a visually improved version of our texts. If your browser does not support this feature, a default font will be used by your computer for display. The integration of these fonts is completed by a server call, usually a Google server in the USA. This will communicate to the server that you have visited this website.

When the page is accessed, cookies are not sent by users to the Google Fonts API. Data transferred in connection with the pageview is sent to resource-specific domains such as fonts.googleapis.com or fonts.gstatic.com. You will not be associated with any information collected or used in connection with the parallel use of authenticated Google services, such as Gmail. You can set your browser so that the fonts from Google servers are not loaded.

Extravagant Retreats uses Google fonts to ensure an appealing presentation of its services. The legal basis is Article 6 (1) (f) GDPR.

Further information can be found in Google’s privacy policy (https://policies.google.com/privacy).

5.) Contact form

We provide you with a contact form which you can use to ask us questions by entering your name and your email address. The use of the contact form is voluntary, and your data is processed in order to fulfill our contractual service obligations (Article 6 (1) (b) GDPR).

6.) Your rights

6.1. Overview

In addition to the right to revoke the consent you have granted to us, you are entitled to the following further rights if the relevant legal requirements apply:

  • Right of access to information about your personal data stored with us pursuant to Article 15 GDPR
  • Right of rectification of inaccurate personal data and right to have incomplete personal data completed pursuant to Article 16 GDPR
  • Right to erasure of your personal data stored by us pursuant to Article 17 GDPR
  • Right to restriction of processing of your data pursuant to Article 18 GDPR
  • Right to data portability pursuant to Article 20 GDPR

6.2. Right to object

Under the conditions of Article 21 (1) GDPR, data processing can be objected to on grounds relating to the particular situation of the data subject.

The above general right of objection applies to all processing purposes described in this Privacy Policy which are based on Article 6 (1) (f) GDPR. Unlike the special right of objection to data processing for advertising purposes, under the GDPR we are only obliged to implement such a general objection if you give us reasons of overriding importance for this (for example, possible danger to life or health).

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